Privacy Policy

General Statement

This Privacy Policy outlines how we collect, use, store and protect personal information submitted by users when browsing and purchasing products on our official website. We attach great importance to user privacy protection and strictly abide by relevant international data protection regulations.
By accessing our website and completing product purchases, users fully acknowledge and agree to the terms stated in this privacy policy.

Information We Collect

We collect necessary personal information voluntarily provided by users during order placement and account interaction, including full name, shipping address, contact email, phone number and postal information.
We automatically collect basic browsing data including device type, browser information, website access time, page browsing records and operation behavior to optimize user shopping experience.
We do not collect sensitive personal information including skin health records, private identity information and sensitive financial data without explicit user authorization.

Use of Collected Information

All collected user information is mainly used for order processing, product delivery, logistics tracking and after-sales service follow-up.
We use valid contact information to send order confirmation, shipping notification, after-sales reminder and product usage guidance related to skincare and eczema relief products.
Browsing data is applied to optimize website operation, adjust product display modes and improve overall shopping experience for global users.
We may send occasional update notifications of skincare product upgrades and preferential activities, and users can unsubscribe at any time.

Information Protection & Storage

We adopt industry-standard encryption technology and secure server systems to protect all user personal data from unauthorized access, disclosure, tampering and loss.
User personal information will only be stored for the duration required to complete transaction services and after-sales guarantees.
We regularly optimize data security mechanisms to ensure the safety and stability of user information in all business links.

Information Sharing & Disclosure

We will never sell, rent or trade user personal information to any third-party commercial institutions without explicit user consent.
We only share necessary shipping information with authorized logistics service providers to ensure the smooth delivery of global orders.
We may disclose user information in accordance with legal requirements when required by official regulatory authorities and legal procedures.

Cookie Policy

Our website uses cookies to record user browsing preferences, retain session information and improve website access efficiency.
Users can adjust cookie permission settings through their browser at any time. Disabling cookies will not affect basic product browsing and order functions.

User Rights

Users have the right to inquire, view, modify and update their personal information on our website.
Users have the right to apply for data deletion when personal information no longer needs to be retained after completing transaction services.
Users can contact our customer service team at any time for privacy-related consultation and rights protection applications.

Policy Update

We reserve the right to update and adjust this Privacy Policy according to business optimization and regulatory changes.
The updated policy will be displayed on the official website page, and continuous browsing and shopping behavior will be regarded as recognition of the latest policy terms.